How Much Do You Know about AGICO Rail Fasteners After-sales Service?
Since 1985, AGICO have been following the progress and development of the rail fastener manufacturing and now we have grown up as one of the most competitive railway fasteners suppliers in China, especially the rail clip and rail joint production capacity can be reached 100,000 pieces and 100MTS. Why our products can be sold to all over the world? Apart from our quality assurance, perfect after-sales service is AGICO another competition.
1.In order to do well our service work, AGICO will assign personnel to take charge of the work and guarantee the links open 24 hours every day.
2.Before delivery of the goods, we will do a comprehensive inspection from the quality, specification, performance, quantity and each batch of product must be equipped with quality guarantee and inspection certificate issued. According to the bidding documents and drawings, we will arrange workers to produce and ensure that the bidding, material quality, quantity, delivery on schedule. What’s more, we will keep in touch with our customers to carry out the specific delivery plan and date, making sure the construction progress. If the construction site outs caused by our suppliers, we bear all the economic responsibility.
3.After shipping, there are full-time receiving members check and accept straightly. We will bear all the economic responsibility if there are problems such as a shortage or quality problem didn’t solved in time. At the same time, the buyers can make a random check about the bidding goods to the "Railway Research Institute Product Quality Inspection Center".
4.During the product quality assurance period, we responsible for any defects of products. We will be responsible for any quality problem or not in accordance with the contract delivery on schedule.
5.Technical service and training. We can dispatch technical service personnel to have a free technical service and training. “Suppling qualified products, providing thoughtful service” is our eternal pursuit all the time. AGICO is willing to make great contribution to the railway construction together with you.
We receive enquiries in English, Español (Spanish), Русский язык (Russian), Français (French) and العربية (Arabic). Our professional team will reply to you within one business day. Please feel free to contact us!